Shipping modes: Express (air), economy air, sea (FCL/LCL), and road for regional moves.

Lead times: Stock items 2–5 business days; made-to-order 10–25 days (depends on model & quantity).

Incoterms: EXW, FCA, FOB, CFR/CIF, DAP, DDP (on request).

Carriers & lanes: Dedicated medical logistics partners with global coverage.

Tracking: End-to-end tracking with milestone emails; POD shared on delivery.

Documentation: Commercial invoice, packing list, HS codes, CE/ISO declarations, test reports (where applicable).

Customs & compliance: Integrated brokerage; pre-clearance support and country-specific labeling.

Packaging: Sterile, sealed inner packs; shock-/moisture-protected export cartons; ISPM-15 pallets.

Insurance: Cargo insurance available upon request.

Support: WhatsApp / Email for live status & quick changes.